All orders are shipped from Auckland, New Zealand, within 1-2 business days from the day of purchase, unless specified otherwise.
Shipping within New Zealand
All orders over NZ$20 will be couriered via Express Courier with Tracking free of charge.
A NZ$3.50 fee will be charged for orders under $20.
Shipping usually takes 1-3 working days, however, it may take longer for rural destinations.
Orders can be also be picked up from our showroom in Auckland, New Zealand. Please contact us to arrange pick-up.
Shipping to Australia
We are currently offering complimentary Express International Courier shipping (2-6 working days) for our luxury bags to Australia. We will cover any Duties and Import Taxes that may incur, which means you won't need to worry about any surprise charges! Please contact us if you would like to purchase our accessories for shipping rate confirmation.
Shipping to Rest of the World
We are currently offering complimentary Express Courier shipping to Hong Kong, United States of America, and Canada using DHL's express international shipping service (shipping usually takes 2-5 business days). Please note that the purchaser is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by the importing country. We do not collect this beforehand, and cannot give you an estimate of the cost.
Please contact us via email (firstname.lastname@example.org) or Instagram DM (@bagaholicinnz) if you would like us to ship to any other international destinations.