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About Us


Our Story

Hi, I’m Sarah – a self-proclaimed bagaholic and the founder of Bagaholic New Zealand. 

My love for luxury handbags was ignited when my mum kindly gifted me a Fendi Du Jour as a celebratory present when I got my first job many years ago.  After spending hundreds of hours watching luxury handbags videos on Youtube, countless hours of browsing pre-loved handbag listings on overseas websites, and drooling over vintage Chanel, my love for luxury handbags became a real obsession.

Being a pre-loved luxury handbag enthusiast living in New Zealand myself, I understand how hard it is to find a trusted luxury handbag reseller in this side of the world. I hope to use this platform to share my passion for luxury handbags with you and to provide you with a channel to purchase authentic luxury items with confidence and convenience.

You might be wondering why I love pre-loved items. There are many reasons why I’m passionate about this. It’s much more sustainable and better for the environment, it’s easier on the wallet as most of the time pre-loved bags are cheaper than retail prices, and there are more options especially when you find a rare, vintage piece that a brand no longer makes. Each handbag has a story and by buying pre-loved, we get to extend the life of such special, quality pieces.

Since starting Bagaholic a year ago, we’ve already sold over 200 bags, offered countless of handbag selection advice, and grown our community filled with passionate bag enthusiasts. It truly makes my day when we can help someone secure the bag of their dreams!

 

Why Bagaholic?

There are many reasons to purchase a pre-loved luxury handbag from us:

  • We source from a variety of reputable sellers across Asia as well as local NZ sellers – while Japan is great for vintage pieces from the 80s/early 90s, sourcing from other countries allow us to have more variety and more options on vintage and contemporary styles. Our Chanel collection itself is unparalleled in NZ.
  • We are a registered NZ business based in Auckland New Zealand – there are no surprises of extra tariff or taxes on importation from overseas to you, our local buyers. We also offer DDP shipping to Australia so you can be assured that any duties or taxes that may incur upon importation are already covered.
  • We’re one of the only pre-loved luxury handbag sellers with a showroom in Auckland – that means you can visit us by appointment, see the bags for yourself, inspect them, and get to know them before you make a purchase. We understand that buying a bag like ours are a special experience and a financial commitment so we want to make sure that you are happy with it before you buy it.
  • We have a robust authentication process and offer 100% of your money back. All of our items go through a 2-step authentication process and we stand by the authenticity of all of our items - ensuring your trust is most important to us.  We encourage our customers to request more information or photos from us when in doubt and you are welcome to use an authentication service that you trust to provide a second opinion on any of our items should you need it.
  • Changed your mind after purchasing?  Items purchased from Bagaholic NZ may be sold back to us for 70% of the item's purchase price within 180 days of purchase.  Our Buy Back Program provides you with the peace of mind that if you no longer enjoy the piece that you’ve bought or would like to trade-in your previous purchase for a new handbag, you can.
  • We value transparency and honesty – that’s why you’ll find our listings thoroughly describe and show the bag’s condition on our website. Our passion for handbags mean we have great knowledge on bags and we are able to provide honest recommendations to help you pick the best handbag that’s right for you.

  

Our Authentication Process

We source our items from trusted suppliers overseas and each item is thoroughly inspected by our team of experts.  We also use industry leading authentication solution provider, Entrupy, to authenticate our items.  We will provide an Entrupy authenticity certificate on all eligible items (handbags of certain materials and styles, or from some luxury brands are not supported by Entrupy).  Please refer to the product listing for information about certifications provided with each item.  Click Here to watch a short video of how we authenticate our handbags using Entrupy.

We use multiple authentication processes to verify our items. While we are confident that our bags are authentic, we do offer 100% money back in the unlikely event that  an item is proven to be unauthentic by a trusted authenticator.

 

Contact Us

You can contact us via email info@bagaholic.co.nz or via Instagram / Facebook message.

 

* Bagaholic NZ has no association and/or affiliation with the brands whose items are offered for sale on its website/social media platforms.  The authentication is performed independently by Bagaholic NZ and third-party authentication service providers that it contracts.